The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.
Configuring Group Broadcast
Enabling group broadcast forwards copies of new hunt group messages to the individual user mailboxes of hunt group members.
Using IP Office Manager, use to receive the IP Office system's configuration.
Click on Hunt Group and then double-click on the hunt group required.
Click on the Voicemail tab.
Click on Broadcast to select that option.
Click to merge the configuration change back to the IP Office.
Accessing Hunt Group Voicemail Using a Short Code
To access messages for a Hunt Group, a short code can be created:
For example, for a group called Main:
Short Code: *99
Telephone Number:"?Main" (include quote marks)
Line Group ID: 0
For system running in Intuity mode, the above will only work if the user is a member of the group and a custom call flow has also been setup for that hunt groups collect start point.
Members of the Main hunt group can now dial *99 from their own extensions to access hunt group messages.
In IP Office mode, to use this short code for access from an extension that is not a member of the hunt group, a Voicemail Code should be configured for the group.