The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.
Mailbox User Controls Overview
Automatic Message Deletion - Housekeeping
Messages are automatically deleted from the voicemail server after being played (including those played via the users IMS email client) after a set delay. This delay can be adjusted for different message types.
The process of housekeeping is performed after any two hour idle period, that is a period with no call into or from the voicemail server.
Click the preferences icon or
From the Administration menu, select Preferences and then choose General.
Select the Housekeeping tab.
Adjust the settings as required for the different message types.
Click Save and Make Live and select Yes.
Personal Distribution Lists
Personal distribution lists (also known as mailing lists) are available to mailbox users when the system is in Intuity mode.
Each mailbox user can create up to 20 lists, each containing up to 360 mailbox numbers. List can then be used when forwarding or sending messages from within the mailbox.
Each list can be marked as private or public. Public lists can be used by other mailbox users when forwarding or send messages. A user can also import the contents of a public list into one of their own lists.
If Voicemail Pro Networked Messaging (VPNM) is installed, lists can include mailboxes on remote systems. The only difference in presentation is that, where the mailbox user name is used to identify local mailboxes in a list, remote mailboxes are listed by number only.
List are maintained either through the mailbox or through Phone Manager Pro version 3.0 or higher. Lists cannot be viewed or controlled from within the Voicemail Pro Client. For full details of list operation refer to the Intuity Mailbox User Guide.