Business phone systems

NJ Telecommunications Consulting

Basic Actions Tab
Call List, Dial by Name and Conferencing Center Action
Logging in to Your Mailbox from a Different Location
Conditions Actions Tab
Configuration Actions Tab
Database Actions Tab
Queue Actions Tab
Mailbox Actions Tab
Miscellaneous Actions Tab
Post Dial Action, VB Script
Overview of Actions
Standard Action Tabs
Telephony Actions Tab
Basic Voicemail Pro (Compact) Software Installation
Introduction to Campaigns
Adding, Modifying & Deleting Campaigns
Centralized Voicemail Pro
Set Up Centralized Voicemail Pro
Changing SMTP and MAPI Settings

Voicemail Pro Components
Conditions
Available Condition Elements
The Voicemail Console
Customizing Auto Recording
Customizing Queuing
Start Points Voicemail Pro
Dial by Name Call Flow
System Preferences: Directories
Triggering Manual Call Recording

Wave Editor

Manager Index Pt1
Manager Index Pt2
Manager Index Pt3

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

System Preferences: Housekeeping

Housekeeping is used to automatically delete different types of messages after a set period. The default settings are shown below. The system initiates housekeeping after any two hour period of no call activity. See Automatic Message Deletion - Housekeeping.

All the settings can be changed to suit the users preferences.

SNMP Alarm

The IP Office system can be configured to send SNMP (Simple Network Management Protocol) alarms. When this is configured, the Voicemail Pro server can tell the IP Office system when to send SNMP alarms about its available disk space.

• Alarm Threshold Unit
  Allows the alarm level to be defined in either Disk Space Left (MB) or Recording Time left (min).

• Alarm Threshold Level
  Sets the number of units (minutes or MB) left at which the SNMP alarm is triggered. The minimum settable is 11. This also sets two further SNMP alarms levels. The alarm for when available space has returned to a sufficient level is set at the Alarm Threshold Level plus 30. A critical alarm level is set, at Alarm Threshold Level minus 30 or, when the Alarm Threshold Level is less than 40,  Alarm Threshold Level minus 10.

  • Note: Currently, once the critical alarm level is below 30, it will increment downward in accordance to the rule stated above but will not reset upwards to a higher value except following the use of the Default Settings button.

• Default Settings
  Returns the Alarm Threshold Level to 60 (and the OK level to 90 and critical level to 30).