IP Office Platform
  Carroll Communications Home
  IP Office 406 r2
  IP Office 412
  IP Office Telephones
  Voice Mail Pro
  Phone Manager Pro
  IP Office Manager
  IP Office Soft Console
  Conferencing Center
  Compact Business Center
  Short Codes
  Data Networking
  IP Office Expansion Modules
  IP Office Licenses
  Locale Settings and Tones
  Centrales Telefonicas
  Voice over IP Phone Systems
  IP Office 403

Business phones

NJ Telecommunications Consulting

Basic Actions Tab
Call List, Dial by Name and Conferencing Center Action
Logging in to Your Mailbox from a Different Location
Conditions Actions Tab
Configuration Actions Tab
Database Actions Tab
Queue Actions Tab
Mailbox Actions Tab
Miscellaneous Actions Tab
Post Dial Action, VB Script
Overview of Actions
Standard Action Tabs
Telephony Actions Tab
Basic Voicemail Pro (Compact) Software Installation
Introduction to Campaigns
Adding, Modifying & Deleting Campaigns
Centralized Voicemail Pro
Set Up Centralized Voicemail Pro
Changing SMTP and MAPI Settings

Voicemail Pro Components
Conditions
Available Condition Elements
The Voicemail Console
Customizing Auto Recording
Customizing Queuing
Start Points Voicemail Pro
Dial by Name Call Flow
System Preferences: Directories
Triggering Manual Call Recording

VM Pro Modules
English Non-Intuity Prompts .WAV Files IP Office
Voicemail Pro Callback (Outcalling)
Overview of VoiceMail Pro for IP Office
Recording Calls
Retrieving Data from the Database
Running the Service as a Console
Using Select System Prompt
Setting the Record Times, Frequency and Destination
Using the Speak Text Action
Start Points Voicemail Pro
Switching Custom Prompts - Using $LOC
System Settings
Installing Generic Text to Speech
Transferring Callers to Voicemail
Simple Mailbox Customization
Upgrading from Voicemail Lite
US English Intuity Prompts .WAV Files VM PRO
User Source Number Configuration
Vb Script Action
Connections Voicemail Pro
Importing and Exporting Voicemail Pro
Voicemail Pro Dial by Name
Overview of Voicemail Pro
Configuring VPNM Accounts on Voicemail Pro
Installing Voicemail Pro Software with VPNM Support

Wave Editor


Manager Index Pt1
Manager Index Pt2
Manager Index Pt3

about us | avaya phone equipment | t1 lines nj | partner phone systems | site map | contact us

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

 

   
   

IP Office Configuration

The default IP Office configuration settings allow almost immediate voicemail operation once a voicemail server is running on the LAN. Those default settings are:

  • Voicemail running on a PC accessible using a broadcast address of 255.255.255.255.

  • Voicemail on for each user and hunt group on.

  • No Voicemail Code set for any mailboxes. Until a code is entered for a mailbox, it can only be accessed from the user's own extension.

  • No Voicemail Email or Voicemail Help operation.

  • No Voicemail Reception numbers set for user mailboxes.

  • Whilst hunt group mailboxes are created and used by default, there is no default message waiting indication or method for collecting messages. A method for accessing each hunt group mailbox should be programmed. See Hunt Group Voicemail.

A range of settings and controls are accessible through the IP Office Manager application to configure the voicemail operation. The following sections detail those settings and controls.

System Configuration

The IP Office must be configured to recognize which PC is acting as its Voicemail Server.

The IP Office is configured via the Manager application and these settings can be found in the Voicemail tab of the System configuration form.

  • Voicemail Type: Default = PC
    For Voicemail Pro operation select PC.

  • Voicemail Destination: Default = Blank
    Not used with Voicemail Pro.

  • Voicemail IP Address: Default = 255.255.255.255
    Enter the IP address of the PC on which the voicemail server is running. This can be left set to 255.255.255.255 (a broadcast address) if there is only one voicemail server on the network.

  • Voicemail Password/Confirm Password : Default = Blank
    If you set a password here, the same password must be entered in the Voicemail System Preference, see Voicemail System Preferences.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Email User and Group Configuration Installing VM Pro for SMTP Voicemail Email Email Reading VM PRO
Voicemail Pro for MAPI Voicemail Email What Voicemail Email Messages Look Like Email Settings VM PRO
Overview of Voicemail Email Installation Setting a Mailbox Fax Number IVR: Enter Details into the Database
System Preferences: Housekeeping Automatic Message Deletion - Housekeeping Example Call Flow Using $POS
Hunt Group Message Waiting Indication Integrated Messaging Service (IMS) Voicemail Pro Fax Operation
Installing the IMS Client Software Installing the IMS & Voicemail Pro Software System Preferences: General
Voicemail Pro Installation Types IVR: Connecting Voicemail Pro to a Database Configuring Group Broadcast
Voice Mail Pro Licenses Adding a Record Name Module Hunt Group Voicemail
Mailbox User Controls Overview Number of Simultaneous Voicemail Users Before Installing IMS
Customizing Manual Recording Returning Data from the Database Installation Requirements
Out of Hours Operation Setting the Destination for User Recordings IP Office Configuration
Using a Play Configuration Menu Action Using Short Codes to Access Voicemail Language Support
Starting Voicemail Pro Starting the Voicemail Pro Server Overview of Remote Access
Telephony Operation Mode Switching Voicemail Pro to MAPI Example Database Scenario
Voicemail Pro TTY Prompts Access from a Trusted Extension Text to Speech
Upgrading Existing Voicemail Pro System User Defined Variables User Configuration
Actions Voicemail Pro Using Voicemail to Give Error Messages Voicemail Telephone Numbers
Voicemail Pro Language Switching Voicemail Pro Networked Messaging VPNM Preferences
Voice Recording Library (VRL) VM Pro with Web Campaigns (Typical) Software Installation Hot Desking

.

about | avaya voice mail | avaya one x quick edition | jersey shore phone systems | vm pro | contact us
PO BOX 186 Spring Lake, New Jersey 07762
1-800-429-0077 ::: 732-280-3200
Copyright 2006 CarrollCommunications.com All Rights Reserved.