The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Mailbox User Controls Overview

Mailbox User Controls

The IP Office supports a number of methods for users to control their mailbox and messages once they have entered the mailbox.

Standard IP Office Mailbox Mode
This is the only mode for Voicemail Lite. The Voicemail Pro can also be set to run in this mode.
Intuity Mailbox Mode
This is the default mode for the Voicemail Pro. It provides an IP Office emulation of many of the Avaya Intuity features.
Phone Manager
The Phone Manager application allows a user to switch voicemail and voicemail ringback on/off. Phone Manager Pro also provides full visual access to the user's voicemail and allows messages to be played back and controlled through their PC. Refer to the Phone Manager Users Guide for details.

If a mailbox does not have a recorded name greeting, when that mailbox is accessed to collect messages, the caller is asked to record their name before proceeding to collect messages. The name greeting is used for functions such as Dial by Name actions and Intuity mode name lookup (**6).

Email User and Group Configuration	Installing VM Pro for SMTP Voicemail Email	Email Reading VM PRO
Voicemail Pro for MAPI Voicemail Email	What Voicemail Email Messages Look Like	Email Settings VM PRO
Overview of Voicemail Email Installation	Setting a Mailbox Fax Number	IVR: Enter Details into the Database
System Preferences: Housekeeping	Automatic Message Deletion - Housekeeping	Example Call Flow Using $POS
Hunt Group Message Waiting Indication	Integrated Messaging Service (IMS)	Voicemail Pro Fax Operation
Installing the IMS Client Software	Installing the IMS & Voicemail Pro Software	System Preferences: General
Voicemail Pro Installation Types	IVR: Connecting Voicemail Pro to a Database	Configuring Group Broadcast
Voice Mail Pro Licenses	Adding a Record Name Module	Hunt Group Voicemail
Mailbox User Controls Overview	Number of Simultaneous Voicemail Users	Before Installing IMS
Customizing Manual Recording	Returning Data from the Database	Installation Requirements
Out of Hours Operation	Setting the Destination for User Recordings	IP Office Configuration
Using a Play Configuration Menu Action	Using Short Codes to Access Voicemail	Language Support
Starting Voicemail Pro	Starting the Voicemail Pro Server	Overview of Remote Access
Telephony Operation Mode	Switching Voicemail Pro to MAPI	Example Database Scenario
Voicemail Pro TTY Prompts	Access from a Trusted Extension	Text to Speech
Upgrading Existing Voicemail Pro System	User Defined Variables	User Configuration
Actions Voicemail Pro	Using Voicemail to Give Error Messages	Voicemail Telephone Numbers
Voicemail Pro Language Switching	Voicemail Pro Networked Messaging	VPNM Preferences
Voice Recording Library (VRL)	VM Pro with Web Campaigns (Typical) Software Installation	Hot Desking

about

avaya voice mail

avaya one x quick edition

jersey shore phone systems

vm pro

PO BOX 186 Spring Lake, New Jersey 07762