When installed as a service, the operation of Voicemail Pro on the server is largely invisible. For diagnostics purposes, the service can be run in Console mode which will show Voicemail Pro activity.

Note that IMS and MAPI email activity is not supported when running the Voicemail pro service in this way.

1. Open the Windows Control Panel and select Administrative tools.

2. Double-click on Services.

3. Locate the Voicemail Pro Service.
   

4. Double-click on the service to display its properties.

5. Click on the Log On tab.

6. Under Log on as:, select Local System Account and then tick Allow service to Interact with desktop.

7. Click OK.

8. Stop and restart the service using the icon.

9. Following the service restart the Voicemail Professional Server console window should appear.

10. Click on Run.

11. At an extension dial *17. Details of the Voicemail Pro activity should appear in the console window.
    

 

To return to normal operation, repeat the above process and set the Voicemail Pro Service back to its specific user account.