The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

System Settings

This tab is present if IMS is installed. It contains the Logging Level settings used by the IMS Gateway Server service and the IMS Voice Server service.

Four levels of logging are available, with increasing level of detail. Normally logging is only required if some IMS problems are being experienced that requires diagnosing.

Path Setting

This tab contains the computer name of the server PC hosting the IMS Voice Service. Normally this installed on the same server PC as the Voicemail Pro Server.

Path Setting Voice Mail Pro

The computer names can either be entered directly or by using the Browse buttons provided.

Email User and Group Configuration	Installing VM Pro for SMTP Voicemail Email	Email Reading VM PRO
Voicemail Pro for MAPI Voicemail Email	What Voicemail Email Messages Look Like	Email Settings VM PRO
Overview of Voicemail Email Installation	Setting a Mailbox Fax Number	IVR: Enter Details into the Database
System Preferences: Housekeeping	Automatic Message Deletion - Housekeeping	Example Call Flow Using $POS
Hunt Group Message Waiting Indication	Integrated Messaging Service (IMS)	Voicemail Pro Fax Operation
Installing the IMS Client Software	Installing the IMS & Voicemail Pro Software	System Preferences: General
Voicemail Pro Installation Types	IVR: Connecting Voicemail Pro to a Database	Configuring Group Broadcast
Voice Mail Pro Licenses	Adding a Record Name Module	Hunt Group Voicemail
Mailbox User Controls Overview	Number of Simultaneous Voicemail Users	Before Installing IMS
Customizing Manual Recording	Returning Data from the Database	Installation Requirements
Out of Hours Operation	Setting the Destination for User Recordings	IP Office Configuration
Using a Play Configuration Menu Action	Using Short Codes to Access Voicemail	Language Support
Starting Voicemail Pro	Starting the Voicemail Pro Server	Overview of Remote Access
Telephony Operation Mode	Switching Voicemail Pro to MAPI	Example Database Scenario
Voicemail Pro TTY Prompts	Access from a Trusted Extension	Text to Speech
Upgrading Existing Voicemail Pro System	User Defined Variables	User Configuration
Actions Voicemail Pro	Using Voicemail to Give Error Messages	Voicemail Telephone Numbers
Voicemail Pro Language Switching	Voicemail Pro Networked Messaging	VPNM Preferences
Voice Recording Library (VRL)	VM Pro with Web Campaigns (Typical) Software Installation	Hot Desking

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