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Using Voicemail to Give Error Messages
Voicemail can be used to give out messages when certain numbers are dialed. For example, if users are barred from making international calls, rather than giving users the busy tone a recording similar to "International calls are not permitted" could be played instead. The following example could be used:
Create a user that will allow you to record the message and give this user a Voicemail Code, e.g.
Name: Barred
Full Name: Internal calls error message
Extension: 403
Use a short code to access the user's voicemail to enable you to record the message, e.g.
Short Code: *95
Telephone Number:"?Barred" (include quote marks)
Line Group ID: 0
Feature: VoicemailCollect
Record a new greeting message for the above user, e.g. "International calls are not permitted" and save as a Continuous Loop.
Create a short code so that when a user dials an international call they will be played the error message, e.g.
