The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.
Importing and Exporting Voicemail Pro
The File | Import or Export command allows you to import or export of all the Voicemail Pro settings or just individual modules.
This process involves two types of file. A database file (.mdb) contains a full set of Voicemail Pro settings. A module file (.mod) contains one or several modules.
When exporting modules to a module file, you will be prompted to select which modules to export. Similarly when importing modules from a module file you are prompted for which modules to import. Note that if a module of the same name already exists it is overwritten.
When importing a database file, the existing database is overwritten. However a backup copy of is saved in the folder DB Backup.
Note: Importing and exporting does not include prompts. These must be moved as separate items or re-recorded.
Including Other Files
In some special circumstances it may be necessary to include the settings of a existing .vmp file into the Voicemail Pro settings. This is done using the File | Include option. After changing the included file settings ensure that you select Update.
Note: If included files are used, the Voicemail Pro database contains only a pointer to the name and location of the files and not the actual files. Therefore the included file should not be moved or renamed. We strongly recommend that any file to be included is placed in the same folder as Root.vmp before being included.
Viewing As Text
The File | View as Text option display the Voicemail Pro Modules and Start Points as a text file. This may be necessary for support calls and diagnostics.
