Installation and configuration of VRL with Contact Stories for IP Office is documented separately. This section provides an overview only.
VRL is a licensed feature. It requires entry of a valid Voice Recording Administrators license into the IP Office configuration.
The VRL application must be configured to store recording on a separate partition, drive or PC from the Voicemail Pro. This is necessary to ensure that the long term storage or recording archives and space available for mailbox messages do not conflict.